Crunch Online Accounting Services.
Contact Information
Telephone 03332 201 510 Available from 8am -8.30 pm
Website www.crunchonlineaccounting.co.uk
Website www.crunchonlineaccounting.co.uk
Review Simple software with support from accountants
A comprehensive online accountancy service backed by real accountants.
Anyone who has ever ran any kind of business will be familiar with accountant packages such as stage and quickbooks. Today there are far more options when it comes to in house accountant packagers and most of them are Cloud based.
What You Get From Crunch
Standard: £64.50 per month (inc VAT) - Covers your basic small business requirements: basic accounting, VAT, year-end accounting and directors' payroll. IR35 (the rules relating to one-person companies working for single clients), secure bank feeds, self-assessment and bookkeeping are the main optional bolt-ons (there are a few others too – check out the Web site for full details).
• Plus: £96.50 per month (inc VAT) - All the features of standard with more options includes employee payroll, IR35, secure bank feeds, filing of annual returns and self-assessment. Bookkeeping is an optional extra.
• Premium: £126.50 per month - As Plus but with bookkeeping included.
Most small and medium businesses will go for the Plus service, though if you're a one-man band with a couple of directors and no employees then Standard may well be sufficient.
These are the options for the service, so let's look at the service itself. The GUI is tab-based, with sections named Home, Sales, Expenses, Banking, Pay Yourself, Company Tax, Accounting, Your Crunch and Self Assessment. When you sign in you'll land on the Welcome page of the Home tab, which sits alongside your Dashboard – an overview screen that shows you all the key information about your company.
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The layout of the GUI is numpty-proof. The placement of the key buttons is consistent between tabs so there's always a button-cum-pull-down for adding new stuff at the top right and a “Get help with this” button at the top left. You're also subtly walked through what you need to do in each feature: the screens are forms rather than wizards, but a rather clever type of form.
When you create an invoice you're presented with the New Invoice form but it won't enable the buttons that let you do stuff lower down the form (such as adding line items) until you've completed key fields at the top (the client name, for instance). It's a refreshing way of providing a wizardry walk through for data entry but without the annoying Next-Next-Next of a traditional wizard.
I won't bore you with the detail of every tabs because many of them are obvious – the Sales tab includes client details, payment details and invoicing, for example, and the Banking tab includes all the features you need to reconcile your bank accounts (you can upload statements as CSV, by the way) and shuffle money between them.
There are a couple worthy of mention, though. First is the “Your Crunch” tab, which lets you tweak the system to your personal preferences (company logos, invoice footers, PAYE reference and the like), export data, enter employee data and interact electronically with certain third parties. This latter feature is called “Crunch Connect”, and includes funky stuff like the ability to integrate the system electronically with your bank accounts (only HSBC, NatWest and RBS at present though), upload PDF bank statements instead of faffing about with CSV, and even mileage monitoring via integration with an iPhone/Android app (“Mile Cruncher”).
As I alluded to at the beginning of this review, the software package is backed by an accountancy firm and there are some features in the portfolio that are handled by a person rather than the software.
So in the Self Assessment tab, for example, you'll there's no electronic on-line tool but a price list for the company's Self Assessment completion service where they honestly point out: ”The price increases the closer we get to the [31 January] deadline, due to time constraints”.
It's worth noting at this point that the on-line help team are pretty effective too: I fired up a chat session and threw in some questions about the self-assessment process around eight in the evening and the advisor responded in less than half a minute.
What do I think of Crunch overall, then? In short, I like it a lot. It's been designed very well and it does pretty much everything I'd want were I still running my own business – including, by the way, important things like understanding the VAT regulations for supplying the Channel Islands from a UK business. Yes, I'd like to see them expand stuff like the range of bank account integration but I'm sure that'll come over time and of course they've already done some nice add-ons like the mileage calculator.
In fact I think the only thing that disappointed me is that they don't have a self-submission Self Assessment system. The Crunch SA service is £75+, whereas back in the days when I was a UK taxpayer I'd pay 25 quid for TaxCalc and it would work everything out and submit it electronically for me. Of course, getting a software package accredited by HMRC for upload is a non-trivial task, but I'd love to see them do it at some point.
Incidentally, one thing they also told me when I spoke with them is that they have, in their words, “a few big changes” going in imminently; watch this space, then.
If you have used Crunch online accountants please let us no what you think we would love to here your thoarts on this company
